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Policies, Terms and Conditions

Mobile Marketing Terms & Conditions

 

Mobile Program Terms of Service

 

Superior Decoys LLC
Mobile Message Service Terms and Conditions

 

Last updated: 09/23/2021

 

The Superior Decoys mobile message service (the "Service") is operated by Superior Decoys LLC (“Superior Decoys”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

 

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

 

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides restock updates, promotional messages: promotions, specials, and other marketing offers from Superior Decoys via text messages through your wireless provider to the mobile number you provided. Message frequency varies. To unsubscribe, text the single keyword command STOP to 833-453-1892. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other Superior Decoys mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to 833-453-1892 or email superiordecoys@gmail.com.

 

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

 

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number.  

 

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

 

 

 

Shipping Policies

Most orders are shipped within 5 business days via standard services including USPS Priority Mail, First Class Mail, FedEx Ground & Express, and UPS Ground depending on the weight of the item and the region to which it is shipping. Expedited shipping is available for an additional charge, presented at the time of checkout. 

Note: We are not responsible in any way for carrier delays. Expected delivery dates are estimated, not guaranteed. Please be patient with them during these unprecedented times, as they are working incredibly hard to keep packages moving. 

Manufacturer Direct Shipments

A small number of items on our website ship direct from the manufacturer. In these cases, typically you will receive the shipment prior to our getting tracking information. We only direct ship from reliable warehouses, so you can rest assured that your product will be delivered in a timely manner. 

International Shipping Policies

We can ship to virtually any address in the world, although costs can be relatively high. If you have questions about a shipping quote presented on the website, please email superiordecoys@gmail.com.

Returns Policy

Returns of eligible items are accepted for any reason within 30 days of delivery. Return shipping is the responsibility of the customer, as are initial shipping charges. Orders that were shipped with "free shipping" will have the actual shipping cost paid by Superior Decoys deducted from the refund. Superior Decoys will cover shipping both ways for incorrect orders. For most defective items that are branded other than Superior Decoys, see our warranty page to submit a warranty claim with the manufacturer. 

The following items are ineligible for return for any reason other than manufacturer defect:

  • Apparel
  • Clearance items of any kind
  • Any mouth-operated game call
  • Special orders of any kind
  • Any item direct shipped from manufacturer, regardless of purchase method